Contact Us
Easter Opening Hours
Good Friday 18th April - Closed
Saturday 19th April - Business as usual
Easter Sunday 20th April - Closed
Easter Monday 21st April - Closed
Tuesday 22nd April - Normal opening hours resume
Need to speak to us about your insurance quote or an existing policy? We would love to hear from you!
Our operators are here to assist you in your query and getting in touch couldn't be easier.
Call us on 0121 296 3077.
Or, email us at enquiries@insurancefactory.co.uk
Complaints
If you want to make a complaint you can do so by completing our online complaints form.
Where to find us
Main office
The Insurance Factory
Haden House
Unit 16
Waterfall Lane
Cradley Heath
B64 6PU
We aim to offer you the best customer service and are committed to ensuring that is what you receive. If you have any feedback or would like to comment on the service you received, please don't hesitate to contact us.